If your credit took a hit in the last couple of years from something you didn’t choose, your car insurer is probably still charging you for it.
A layoff. A divorce. Identity theft. A parent’s funeral. A hospital stay that turned into collections. None of that says anything about how you drive. All of it can move what you pay to insure your car.
Here’s what they don’t tell you: in a lot of states you can make your insurer set that damage aside. You have to ask in writing, and there’s a clock on it.
Start with what’s actually being scored. Insurers don’t pull your FICO. They pull a credit-based insurance score, a different number built from the same file. The National Association of Insurance Commissioners breaks the weighting down as payment history 40%, outstanding debt 30%, length of credit history 15%, pursuit of new credit 10%, and credit mix 5%. Four states ban the practice for auto policies outright: California, Hawaii, Massachusetts, and Michigan. Everywhere else it’s a pricing lever, and a big one.
MoneyGeek’s 2026 rate analysis puts average full coverage at $1,597 a year on good credit and $5,435 on poor. Fair credit lands in between at $2,444. Same driver, same car, $3,838 a year apart.
Some of that credit damage was never your doing, and several states wrote an exception into their rules for exactly that.
Kansas writes it into statute. If your credit was directly and meaningfully hit by a declared catastrophe, a serious illness or injury to you or an immediate family member, the death of a spouse, child, or parent, a divorce, an interruption in alimony or support you’re legally owed, identity theft, an involuntary job loss lasting three months or more, or an overseas military deployment, you can demand a reasonable exception. Written request within 60 days of applying or renewing. Documentation the insurer can independently verify. The insurer then has 30 days from getting enough paperwork to tell you the answer.
Texas runs the same play through its insurance department. Divorce, temporary job loss, identity theft, the death of a spouse, child, or parent. The insurer either ignores the affected credit information or assigns you a neutral score instead.
Neutral instead of wrecked, on a spread that size, is real money.
Check this. Pull your most recent renewal notice and look for the adverse action notice, the letter telling you credit affected your rate. Then write the request. Name the event, give the date, and attach the proof: the termination letter, the divorce decree, the death certificate, the identity theft report, the deployment orders. Send it within 60 days of your renewal, because in Kansas that window is the rule and everywhere else it’s just good sense.
If 30 days go by after you’ve sent documentation and you’ve heard nothing, call your state insurance department. Texas takes those complaints at 800-252-3439.
Then shop it anyway. Carriers weight credit differently, so switching companies often moves the number more than fixing one input into it. Pull three quotes with our insurance estimator and check them against the auto insurance hub and our best-rated picks.
One letter and one 30-day wait. Worth doing.
Know what the exception isn’t. It doesn’t clean up your credit file, and it doesn’t touch any other rating factor, so your record, your ZIP code, and your car keep pricing the same. All it does is stop one bad year from setting your premium.
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Sources
- K.S.A. 40-5115, use of credit information in personal insurance (Kansas Office of Revisor of Statutes)
- Credit scoring and insurance (Texas Department of Insurance)
- Credit-Based Insurance Scores Aren't the Same as a Credit Score (National Association of Insurance Commissioners)
- How Does Your Credit Score Affect Car Insurance Rates? 2026 analysis (MoneyGeek)