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Your Solar Lease Payment Starts on a Calendar. Your Panels Start When the Utility Says So.

A Tampa homeowner's panels have been dark since March because his installer went bankrupt before enrolling the system with the power company. His lease payments start in September anyway. Two free phone calls tell you whether you are in the same position.

An aerial view of solar panels on the shingled roofs of suburban houses

If your panels went up this year and still aren’t making power, stop waiting for your installer to call you back. Go find out whether anyone ever told your utility the system exists.

That’s the step that goes missing. The financing doesn’t wait for it.

Nate Chiarenza had panels bolted to his Tampa roof in March. They still weren’t producing in August. The company that installed them, Freedom Forever, filed Chapter 11 in April, and the contractor on his roof told him not to worry, the company wasn’t going out of business, it was just restructuring. On August 7 a Delaware bankruptcy court converted the case to Chapter 7 liquidation.

His county inspection failed. Not because anything was wrong with the array, but because nobody from Freedom Forever showed up for the appointment. He got a second inspection later and passed it.

The panels stayed dark anyway.

A Tampa Electric spokesperson explained why to WFLA’s Shannon Behnken: the installer is normally the one who enrolls a customer’s system with the utility. No enrollment, no interconnection, no power. Chiarenza couldn’t reach anyone at Freedom Forever to do it, and the trustee winding the company down had already cut the field staff who might have.

“Right now, the only thing I know is the money’s been spent,” he told WFLA. His lease payments are scheduled to start in September. “Right now, there’s just essentially a $20,000 bill hanging over my head.”

Here’s what the kitchen-table pitch never separates out. A finished solar job is three approvals from three different offices, and they do not run on the same clock. Your building department has to final the electrical permit. Your utility has to process an interconnection agreement and grant permission to operate, which is the written sign-off that your system may legally push power onto the grid. And your lender or lessor has to start billing you.

Only the last one happens by itself.

Your payment schedule lives in a contract signed months before anyone climbed on your roof, and nothing in it is conditioned on the electricity ever flowing. The industry has not been racing to fix that.

Two phone calls, both free.

Call your utility’s interconnection or net metering desk. Ask whether an application was ever submitted for your address, and whether permission to operate has been granted. Use that phrase, and ask for the answer in writing.

Then call your city or county building department and ask whether the permit on your solar job was finaled or is still sitting open. Permit records are public. You don’t need your installer’s cooperation to pull them.

If your installer is already gone, call the utility anyway. Tampa Electric decided to move ahead with Chiarenza’s system and run its own inspection despite the missing installer paperwork, because the local inspection had passed. Utilities can make that call. They just have to be asked.

This is not a Florida problem. More than 100 residential solar installers have gone bankrupt or shut down since 2023, leaving over a million American homes with arrays from companies that no longer exist, and Wood Mackenzie and the Solar Energy Industries Association project residential installations will fall about 20% in 2026.

Still shopping? Run the payback math on our solar calculator first, and read the solar hub on how the financing structures differ. Then ask the salesperson one question the brochure won’t answer: who handles my permission-to-operate paperwork if you’re not here in six months.

How Candid Yak makes money. Some of the products we write about pay us if you apply or sign up through our links. That never changes our verdict, our rankings, or the numbers in this article. We call a bad deal a bad deal whether it pays us or not. Some brands shown in our comparison tools are placeholder examples while we finalize partner agreements, and we label them as such.

Frequently asked questions

What is permission to operate?

It is the utility's written sign-off that your solar system may legally send power onto the grid. It comes after your local building department finals the electrical permit and after the utility processes an interconnection agreement for your address. Until it is granted, an installed and inspected array is not allowed to produce power for your home. A Tampa Electric spokesperson told WFLA that the solar installer is normally the party responsible for enrolling a customer's system with the utility before the utility can complete the process.

My installer went out of business before my system was turned on. Can the utility still connect it?

Sometimes, and it is worth asking directly. In the Tampa case, Tampa Electric decided to move forward despite the installer's missing paperwork because the required local inspection had already passed. The utility said it would run its own inspection and connect the system if it passed. Utilities have discretion here, but they generally have to be asked.

Do I still owe the loan or lease payments while the panels are sitting dark?

Yes. Your payment schedule sits in a financing contract with the lender or lessor, and it is not conditioned on whether the utility has granted permission to operate. That is why the two clocks come apart. The Tampa homeowner's panels were installed in March and his lease payments are scheduled to begin in September.

How do I check my permit status if I cannot reach my installer?

You do not need the installer. Building permit records are public. Call or search your city or county building department, look up the electrical or solar permit filed at your address, and ask whether it was finaled or is still open. Local building departments will also give you the full permit package, which is useful for identifying your panel and inverter brands if you no longer have paperwork.

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